Professional Experience

VeriSign, Inc. | Santa Cruz, Ca
Interaction Designer, User Experience Group

7/2007 - Present

• Developed user experience flows and interface design VeriSign's core media messaging platform that incorporated the latest social networking technology and design
• Managed Web and mobile handset implementation of core application interface redesign for major mobile carriers such as Verizon, Sprint, Samsung, AT&T and Boost Mobile
• Conducted user research and created user interface design for VeriSign's Premium Messaging Gateway, an online short code messaging campaign management application used by leading mobile carriers such as Verizon and Sprint

IMVU, Inc. | Palo Alto, Ca
Interaction Designer, Marketing Team

10/06 - 07/07

• Helped create marketing design standards for acquisition and retention efforts that tripled merchandising and credit purchase based revenue over the course of six months
• Created weekly campaigns involving html email, landing pages, and online advertising to drive customer retention
• As lead designer on redesign of several highly trafficked areas of IMVU's website, worked closely with developers to incorporate latest UI design technology with user feedback and testing.
• Established method of creating personas to interact with member community to gain a better understanding of how to best market to them

NexTag, Inc. | San Mateo, Ca
Interaction Designer, Online Advertising Group

01/06 - 08/06

• Lead designer on interactive advertising design team in charge of creating 15-20 unique campaigns per week for one of the Internet's leading mortgage and education advertisers
• Managed production team in creating alternate versions and resizes of proven campaign
• Designed and built html emails for large scale education and mortgage marketing campaigns

Cisco Systems, Inc. | San Jose, Ca
Interaction Designer, IOS Software Marketing

10/04 - 12/05

• Responsible for translating complicated technical concepts in to clear and meaningful graphics
• Created interactive demos for Cisco IOS Software releases that were featured on corporate website
• Designed internal and customer facing marketing presentations for Cisco IOS Software offerings

There, Inc. | Menlo Park, Ca
Graphic Designer, 2D Marketing Team

02/02 - 07/04

• Layout and user flow for major areas of There.com's member portal, ThereCentral, including the homepage, catalog, and auction site
• Designer on weekly email and banner marketing campaigns, including co-branded efforts with iVillage.com and Astrology.com, that successfully drove traffic to their sites and generated new members for There

NineDots | San Francisco, Ca
Interactive Designer

08/00 - 12/02

• Worked with creative director, account rep, copywriters, to develop interactive advertising units for clients such as Wells Fargo, Nestle, and Cofee-mate
• Built out final creative assets in ImageReady and Flash and assisted in presenting to clients

MPPC Online | Menlo Park, Ca
Web Designer

02/00 - 08/00

• Oversaw Web presence for several departments within the organization acting as designer, developer, and project manager
• Created Web page layouts in Photoshop that were subsequently built out using HTML and CSS
• Maintained solid working relationships with department heads

Pentagram Design | San Francisco, Ca
Intern

08/99 - 02/00

• Contributed illustrations that were published in the book, "TEDX: Understanding USA"
• Built wireframes in QuarkExpress and created placement art using Photoshop and Illustrator for designers to use

Education

California College of the Arts | San Francisco, Ca
1996-2000

Graphic Design Major

Foothill College | Los Altos Hills, Ca
1994-1996

Studied graphic design, painting, and print making